July 22 - 24, 2018
Omni King Edward, Toronto, ON

Sunday, July 22

10:30 am - 11:15 am Registration

11:15 am - 1:00 pm Networking Activity

Sponsored by: Thoughtexchange

1:00 pm - 1:15 pm Welcome Orientation

1:15 pm - 1:25 pm Chairperson's Opening Remarks

1:25 pm - 2:00 pm Avoiding the “One-Hit Wonder” - Learning Initiatives That Really Stick

We’ve all been there… leaving another “transformation” development session with a workbook full of insights, epiphanies, and action items, only to return to work with those all too familiar behaviours anxiously awaiting our return. After a few days, our motivation fades, and we find ourselves back in our old patterns with no transformational actions taken. In this session, Wesley will share with you the timing, tools, and the strategies he used to shift an entire organizational culture. The long-term results have been significantly higher engagement scores and dramatically reduced turnover, while generating higher productivity and profitable growth. 
What you will take away from this session:
•A clear understanding of the groundwork that needs to be laid before launching a learning strategy
•How to get ‘buy-in’ from your key stakeholders and executive leadership team 
•Detailed sustainment plan to reinforce learning
•Examples of strategies and key success factors to drive lasting change in your organization
•Examples of how to measure the ROI of your learning initiatives 

2:00 pm - 2:30 pm Advancing Emerging Leaders and High-Potentials: A Successful Approach at Air Canada

Mark Olivier, Director - Talent Engagement & Diversity,Air Canada
High-impact learning leaders understand the importance of purposely identifying and developing high-potential managers and emerging leaders. Those with the right talent and who have been exposed to relevant experiences are exponentially more likely to deliver results. Businesses should begin their succession planning efforts by identifying and selecting leaders with a proven framework for assessment and development, helping them prepare for the next stage in their careers through targeted learning experiences.
As a primarily operationally driven organization, Air Canada has historically had traditional approaches to talent and retention – in recent years they have established a complete re-work of their culture and strategy for identifying and developing emerging leaders, moving them along the organization with efficiency and purpose. 
This session will highlight how a prominent North American carrier , who aspires to be a global champion has  reinvented themselves  from a legacy organization  and  transformed every step of their talent blueprint including:
• Ensuring executive buy-in and developing the framework: what worked, what didn’t, and lessons learned
• Selecting and identifying the right emerging leaders amongst high-potentials
• Understanding strengths and weakness and cross-matching them with what is really important for each role


Mark Olivier

Director - Talent Engagement & Diversity
Air Canada

2:35 pm - 3:05 pm Business Meetings

3:05 pm - 3:35 pm Business Meetings

3:35 pm - 3:50 pm Networking Break

3:50 pm - 4:20 pm Leading in Agile Work Environments

As many organizations look to flatten hierarchies in the effort to improve performance and reduce implementation time for new processes and product development, they are finding that traditional leadership methods don’t work.  In this session we will explore the challenges and opportunities of leading in an agile work culture, and specifically address the following:

•What is an agile culture and where did the concept come from?
•What are the benefits of having an agile culture?
•What are some barriers to successfully implementing an agile culture?
•What are the specific leadership challenges that occur within an agile culture?  How can you work through these challenges?
•How do you know if your organization is ready to fully support an agile culture?

4:20 pm - 4:55 pm Ignite Presentations

  • DDI Canada
  • By Learnography
  • TuesdayAfternoon Media

5:00 pm - 5:30 pm Business Meetings

5:35 pm - 6:05 pm Business Meetings


In this interactive session participants will be asked to consider learning and culture in some new ways. We’ll discuss process, brain science, group learning and we’ll get a chance to put Thoughtexchange through its paces as we explore what is important to this group of CLO attendees.

Sponsored by: Thoughtexchange

7:00 pm - 9:00 pm Networking Dinner