Gina JenerouxChief Learning Officer
BMO Financial Group
Gina Jeneroux is the Head of BMO’s Institute for Learning. She is a business-focused professional, designer and storyteller who drives people to think differently. Through more than 30 years in the banking industry, Gina has built a reputation for action and excellence, with deep experience in design thinking, strategies and solutions that make an impact. As head of BMO's corporate university, Gina leads the focus on advancing "human performance" through enterprise learning and experience design, development, delivery, operations and governance. She also oversees BMO's learning sites in Toronto, Montreal, Chicago and Naperville. Gina leads a team of strategists, instructional designers, marketers, graphic designers, web developers, social media experts, videographers, photographers, planners and hospitality professionals. Together, they leverage the full "continuum” of learning, performance support, communication and storytelling – and forge a strong link between BMO's customer brand and employer brand to create solutions that provide great experiences for employees so they are inspired to deliver great experiences to customers. Gina holds an MBA, Financial Services from Dalhousie University, and she is a Fellow of the Institute of Canadian Bankers.
Artificial intelligence is transforming the way we live and work. In the workplace, artificial intelligence is not only enabling robots to replace certain kinds of jobs but also evolving into an intelligent assistant to help employees work smarter. Artificial intelligence is not the future of the workplace, it is the present and happening today – and the possibilities are endless. Radical disruption of the way we work and do business is imminent, and in order to stay relevant, organizations need to start acting now. As the heralds of talent development within the organization, CLOs have a critical role in rethinking their business strategies and reskilling the workforce in the face of such challenges.
This engaging discussion will allow for insights into some of the questions that deserve a deeper look:
•How are organization leaders preparing their business for disruption?
•What will their businesses look like in a few years?
•How will AI and other technologies affect the clients we do business with?
•How is AI going to impact learning?
•How will leveraging new technologies enhance efficacy and learner experience?