July 22 - 24, 2018
Omni King Edward - Toronto, Toronto, Canada

Mark Olivier

Director - Talent Engagement & Diversity
Air Canada

Mark Olivier was appointed Director Talent Engagement and Diversity in 2014, with overall leadership for Employee Engagement, Performance Management, Succession, Talent Acquisition, Linguistics Training, Leadership and Management Development, Diversity,  Inclusion and Employee Travel. Through a collective partnership with the People and Culture branch, our mission is to Attract, Develop and Retain the right talent in our continued pursuit of becoming a Global Champion amongst world class carriers. 

Mark played a key role in helping Air Canada become recognized as one of Canada’s top 100 Employers, as well as top Montreal Employer, Top Diversity Employer and a top 10 most admired corporate culture in Canada. 

Previously Mark was in charge of Customer Service Training Operations including oversight in the design and deployment of corporate wide training and development programs both in the regulatory and customer experience  forum.

Prior to that, Mark worked in Regulatory Affairs, Health and Safety, and various roles within In Flight Service,  Training and People branches. 

Mark’s career with Air Canada spans 30 years with a formal background in Industrial Relations , and Aviation Management.  Throughout his career, he has played numerous roles in Air Canada’s cultural transformation most recently establishing a talent governance for emerging leaders.



2:00 PM Advancing Emerging Leaders and High-Potentials: A Successful Approach at Air Canada

High-impact learning leaders understand the importance of purposely identifying and developing high-potential managers and emerging leaders. Those with the right talent and who have been exposed to relevant experiences are exponentially more likely to deliver results. Businesses should begin their succession planning efforts by identifying and selecting leaders with a proven framework for assessment and development, helping them prepare for the next stage in their careers through targeted learning experiences.
As a primarily operationally driven organization, Air Canada has historically had traditional approaches to talent and retention – in recent years they have established a complete re-work of their culture and strategy for identifying and developing emerging leaders, moving them along the organization with efficiency and purpose. 
This session will highlight how a prominent North American carrier , who aspires to be a global champion has  reinvented themselves  from a legacy organization  and  transformed every step of their talent blueprint including:
• Ensuring executive buy-in and developing the framework: what worked, what didn’t, and lessons learned
• Selecting and identifying the right emerging leaders amongst high-potentials
• Understanding strengths and weakness and cross-matching them with what is really important for each role



Check out the incredible speaker line-up to see who will be joining Mark .

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