Mark OlivierDirector - Talent Engagement & Diversity
Mark Olivier was appointed Director Talent Engagement and Diversity in 2014, with overall leadership for Employee Engagement, Performance Management, Succession, Talent Acquisition, Linguistics Training, Leadership and Management Development, Diversity, Inclusion and Employee Travel. Through a collective partnership with the People and Culture branch, our mission is to Attract, Develop and Retain the right talent in our continued pursuit of becoming a Global Champion amongst world class carriers.
Mark played a key role in helping Air Canada become recognized as one of Canada’s top 100 Employers, as well as top Montreal Employer, Top Diversity Employer and a top 10 most admired corporate culture in Canada.
Previously Mark was in charge of Customer Service Training Operations including oversight in the design and deployment of corporate wide training and development programs both in the regulatory and customer experience forum.
Prior to that, Mark worked in Regulatory Affairs, Health and Safety, and various roles within In Flight Service, Training and People branches.
Mark’s career with Air Canada spans 30 years with a formal background in Industrial Relations , and Aviation Management. Throughout his career, he has played numerous roles in Air Canada’s cultural transformation most recently establishing a talent governance for emerging leaders.